Corporations need to improve human resource information. Current metrics fail to measure many worker skills.
New metrics can help managers measure ability to use emerging technology. This is why GEM Analytics models
activity. We model knowledge worker activity to measure ability to use enabling technologies. This creates
opportunity to develop programs to improve worker productivity. We use insight about individual needs and
interests to personalize use of applications. The goal is to:
- • Improve use of mobile applications
- • Personalize apps to meet user needs
- • Train users to learn specific skills